Job Description
The role of a Deli Clerk:
- A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
- As a Deli team member, you will establish and maintain a safe and clean environment that encourages our customers to return.
- Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
- Most importantly, as a Deli team member you should demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities:
As a Deli Clerk you will:
- Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests.
- Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers
- Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
- Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products.
- Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques
- Adhere to all food safety regulations and guidelines.
- Be asked to perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation.
Qualifications:
What we need from you:
- Outstanding customer service skills.
- Desire to gain an understanding of food production and basic cooking techniques.
- Effective communication skills and willingness to work as part of a team.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Good basic math skills.
- Ability to obtain current food handlers permit once employed.